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Terms and Conditions

You are visiting Choco Choco (“Choco Choco, “We” or “us”) Hong Kong website on www.chocochoco.com.hk (the “Site”). Access to and use of the site are made available to you in accordance with the following terms of service (“TOS”). By using the services on www.chocochoco.com.hk, such as browsing and placing order, you agree to all of the terms of service.

 

Choco Choco reserves the right to make changes to the site or any part of the TOS at any time without prior notice. Please visit us from time to time to check for any updates or changes to the TOS. 

 

1.    All products are subject to availability and confirmation of the order price. Items in your shopping basket are not reserved and might be purchased by other customers.

2.    In order to place orders with us, you must be at age of 18 years or over, and in possession of a valid credit card issued by a licensed bank acceptable to Choco Choco for payment; and providing personal and payment details that are valid. 

3.    In the event that a product is not available by the time you place the order, we shall contact you to arrange replacement or an acceptable arrangement.

4.    Pricing are shown on the Site in Hong Kong Dollars. We reserve the right not to accept any order. 

5.    We endeavor to ensure that all prices appearing on the Site are accurate, but we do not guarantee that they are error-free. If there is an error on the price that you ordered, we will inform you and assist you in confirmation of the order or cancellation of the order.

6.    We endeavor to ensure that the product description and content on the site are as accurate as possible. However, we do not guarantee that the product description and content are accurate, complete and error free.  

7.    All contents (which is defined as, or includes any photos, text, graphics, images and logos) are the intellectual properties of Choco Choco; no unauthorized usage, redistribution, reproduction or reselling are acceptable. 

8.    The Site may include links to other websites or resources that are not the properties of Choco Choco. We are not responsible over such websites or resources. Use of external websites or resources will be at your own risk. 

9.    We will collect, use and store any personal data provided by you on the Site in accordance with the Privacy Policy. We may contact you via email or mail to keep you up-to-date on the latest news of Choco Choco. If you do not want to receive any information from us, please inform us by email to E:   chocochocohk@gmail.com

10. We do not guarantee that the use of the site and service will be error-free or the site or the servers are free of viruses or any harmful components. We highly recommend all users to ensure up-to-date anti-virus software are installed.

11. For product delivery, we appoint a 3rdparty Hong Kong based courier service provider to fulfill the product delivery. 

12. No delivery service will be available on Saturdays, Sundays, Pubic holidays and any adverse weather conditions (such as black rain signal, typhoon signal 8 … etc).